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Welcome to our website. In continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Chespack Hygiene's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


The term 'Chespack Hygiene' or 'us' or 'we' refers to the owner of the website whose registered office is Crows Nest Business Centre, Tattenhall Road, Tattenhall, Chester, CH3 9BD. The term 'you' refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:


The content of the pages of this website is for your general information and use only. It is subject to change without notice.


Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.


Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms & Conditions of Sale

1. Definitions2
In these Conditions, unless the context requires otherwise:
1.1 'Buyer' means the person who buys or agrees to buy the Goods from the Seller;
1.2 'conditions' means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller;
1.3 'Delivery Date' means the date when the Goods are to be delivered, as specified by the Seller;
1.4 'goods' means the articles which the Buyer agrees to buy from the Seller;
1.5 'price' means the price for the Goods excluding carriage, packing, insurance and VAT; and
1.6 'seller' means Chespack Hygiene a partnership. Partners: Rowton (Trading) Limited (company reg no 08474539) Hare Lane (Trading) Limited (company reg. no 08474513) Ince Lane (Trading) Limited (company reg. no 08474474) and McEwan Family Trust (Trustees - J.Alastair McEwan, Shane McEwan and Jasper McEwan).
2. Conditions applicable
2.1 These Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer to the exclusion of all other terms and conditions, including any terms or conditions which the Buyer may purport to apply under any purchase order, confirmation of order or similar document.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Conditions.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Conditions.
2.4 Any variation to these Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
3. Price and payment
3.1 The Price shall be the Seller's quoted price.
3.2 The Price is exclusive of VAT, which shall be due at the rate ruling on the date of the Seller's invoice.
3.3 For customers which hold account facilities - payment of the Price and VAT shall be due end of month following the month in which the invoice is issued.
3.4 Time for payment shall be of the essence.
3.5 Prices subject to alteration without notice due to market fluctuations, therefore we advise to phone before ordering.
3.6 Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment, at a rate of 4% above HSBC
Bank's base rate from time to time in force, and shall accrue at such a rate after as well as before any judgment.
3.7 We reserve the right to withhold further supplies if an account is overdue. Chespack Hygiene reserves the right to claim interest and/or compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998.
4. The goods
The quantity and description of the Goods shall be as set out in the Seller's quotation.
5. Warranties and liability
The Seller warrants that the Goods supplied will at the time of delivery correspond to the description given by the Seller. All other warranties, conditions or terms relating to fitness for purpose, quality or condition of the Goods, whether express or implied by statute or common law or otherwise, are excluded to the fullest extent permitted by law.
The buyer shall satisfy itself as to the suitability of the goods for any purpose for which the buyer intends to use the goods.
(Reg 6 of COSHH Regulations 2002 and Reg 3 of Management of H&S at Work Regulations 1999) 6. Delivery/carriage of the goods
Minimum order value is £30 and orders maybe subject to a delivery charge.
Delivery costs can be found on our Delivery Charges page.
Delivery of the Goods shall be made to the Buyer's address on the Delivery Date. The Goods may be delivered in advance of the Delivery Date upon the giving of reasonable notice to the Buyer. The Buyer shall make all arrangements to take delivery of the Goods whenever they are tendered for delivery.
7. Acceptance of the goods
7.1 The Buyer shall be deemed to have accepted the Goods 72 hours after delivery to the Buyer.
7.2 After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the contract.
8. Title and risk
8.1 Title remains with Chespack Hygiene until payment is received in full.
8.2 Risk shall pass on delivery of the Goods.
9. Remedies of Buyer
9.1 If the Buyer rejects any Goods, the Buyer shall have no further rights whatever in respect of the supply to the Buyer of such Goods or the failure by the Seller tosupply Goods which conform to the contract of sale.
9.2 If the Buyer accepts or has been deemed to have accepted any Goods, then the Seller shall have no liability whatever to the Buyer in respect of those Goods.
9.3 The Seller shall not be liable to the Buyer for late delivery or short delivery of the Goods.
9.4 If the Buyer returns any item fit for purpose, it will be subject to the following charges: 20% re-stocking charge and £20 collection charge.
10. Proper law of contract
This contract is subject to the law of England and Wales.