Emerson Management Services - OdourGo Case Study

Organisation - Emerson Management Servies

SECTOR:  Property Development & Management Company

PRODUCTS: OdourGo Range - urinal screens and cubical curves

LOCATION: North West

A little bit about Emerson Management Services 

Founded in 1959, The Emerson Group is one of the UKs largest privately owned property development companies.

Emerson maintain a substantial portfolio of commercial properties throughout the UK leisure, residential and commercial developments in the UK, they continue to grow with the primary objective to seek out quality development opportunities which when completed offer excellent value for their customers. 

What solution we provided for Emerson Management Services

Chespack Hygiene provide cleaning and hygiene supplies for a number of the Emerson Group multi tenanted office buildings.

The facilities manager for the Wilmslow area contacted Chespack Hygiene about stubborn odour problems they were having in their washrooms, which had resulted in complaints being made. We recommended some products from within our OdourGo range.

The OdourGo range featuring air freshening systems, urinal screens and a disinfectant cleaner is a complete solution to persistent washroom odours.

After a trial order of the Urinal Screens, our customer was impressed with the results and went on to order more from the range. After only a short time of implementing the OdourGo products, the complaints had turned into positive comments! 

“I had been getting complaints about bad odours in the toilets so I spoke to my account manager at Chespack Hygiene who recommended the OdourGo range and suggested I try the Urinal Screens and the Curves to use in the cubicles. 

I received a sample from Chespack Hygiene and liked the product, so I went forward and decided to give them a go on a trial basis.I found that the bad odours had been eliminated once I had started using the OdourGo Curve and Urinal Screens in our washrooms. 

Since using these products I have received no more complaints however I have received positive feedback on the pleasant odour from both the products used.I have found both the products to be very effective in eliminating any bad odours in the washrooms and I would highly recommend both of these products based on the positive feedback I have received since using them.”

The Emerson Group